SKILLBITES 010 Listening Skills
SKILLBITES 010 Listening Skills - $49.00
- Welcome to SkillBitesWelcome to SkillBites - Australasian Leadership Academy's (ALA) has developed a suite of eLearning content for self directed learning.
- Listening Even when it’s Difficult to Listen
- Description: In this course, you'll learn common misconceptions about listening, how to hone your listening skills, and what to do when you encounter roadblocks to actively listening.
- Using Active Listening in Workplace Situations
- Description: In this course, you'll learn listening skills that can help in the workplace, and techniques for becoming an effective active listener.
- Interacting with customers
- Description: This course provides valuable advice on how to improve client service (CS) by building customer relationships with better customer conversations.
- The Art and Science of Communication
- Description: Course (21 mins) Description: In this course, you’ll learn about the art and science of communication. You’ll explore techniques for connecting with your audience and building trust with them so that your communication intention is clear and understood.
- The importance of Listening
- Description: When you truly listen, what you hear may surprise you. Phillipa Foster Back recounts an important lesson from her early career that taught her the value of active listening.
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